Play responsibly at fui9
fui9 believes gaming should be a healthy part of entertainment — never a burden. Our tools and guidelines keep you in control at all times.
Safe & Responsible Gaming
Our Commitment
Keep gaming a source of enjoyment
fui9 is committed to building a trusted and safe platform for gamers in Bangladesh. To us, responsible gaming means more than following rules — it reflects our genuine care for your wellbeing and your family.
When online gaming is enjoyed as entertainment, it can be fun and exciting. But when it becomes a habit and causes financial or emotional stress, it is important to seek support. fui9 is always by your side — in the good moments and the difficult ones.
We want every player to make informed decisions. That is why fui9 offers deposit limits, self-exclusion, and time-out features — giving you full control over your own gaming.
Key Protection Tools
Keep yourself in control
Set Deposit Limits
You can set your own daily, weekly, or monthly maximum deposit amount. Once a limit is set, it takes effect immediately. To increase a limit, a designated waiting period must pass first.
Self-Exclusion
If you feel you need a break, fui9's self-exclusion feature lets you temporarily close your account for a set period. During this time, no deposits or bets will be possible.
Take a Break
Take a time-out for any duration from 24 hours up to 6 weeks. Your account is not active during the break, but it will automatically resume once the period ends.
Review Gaming History
View your full gaming history, deposit, and withdrawal details from your account at any time. Stay aware of your gaming behaviour and make decisions as needed.
24/7 Support Team
fui9's support team is with you 24 hours a day, 7 days a week. Chat with us live or by email in Bengali — we are here to help with any responsible gaming questions.
Age Verification — 21+
fui9 is for players aged 21 and above only. Age is verified at account registration. There is no way for minors to open an account, and verification may be carried out at any time in cases of doubt.
Step by Step
How to use the protection tools
Log in to your account
Log in to your fui9 account and go to the Settings section. Look for the "Responsible Gaming" option there.
Choose a limit or break
Deposit limit, loss limit, session limit, or self-exclusion — pick whichever suits your needs.
Set the amount and duration
Specify exactly how much of a limit you want and for how long. The limit takes effect immediately.
Contact the support team
If you have any trouble changing the settings yourself, let the fui9 support team know via live chat or by emailing [email protected]. They will assist you right away.
Reach out if you need support
If you have any concerns about gaming, our support team is always ready. Talk to us in Bengali — we are listening.
Your privacy matters to us. All information shared when you reach out for support is kept completely secure.
Warning Signs
Be careful if you notice these signs
Gaming can sometimes turn into a problem without you realising it. If you or someone you know shows any of the signs below, please seek support.
You are spending more than your set budget and placing more bets to recover losses.
You are spending hours gaming without thinking about family, friends, or work.
You are borrowing money or using household funds to spend on gaming.
You feel restless, anxious, or irritable when not gaming — and thoughts of playing will not leave your mind.
You are hiding the amount you game or the losses you have had from people close to you.
You want to stop playing but cannot — you feel you have lost control over yourself.
If you notice even one of the above signs in yourself, do not wait — contact the fui9 support team. Write to us via live chat or at [email protected] — we will help without judgement.
Core Principles
fui9's responsible gaming policy
fui9 never promotes gaming to minors. Our platform is open to players aged 21 and above only. Age verification is ongoing from the moment an account is created, and accounts are temporarily suspended in any case of doubt.
We believe gaming decisions should be fully informed and voluntary. fui9 never pressures or entices anyone to keep gaming. No promotional offer or bonus is ever intended to push you beyond your limits.
Always remember before placing a bet: never wager more than you can afford to lose. Gaming is not a source of income — it is a form of entertainment. Every game on fui9 is kept fair through fair play standards and SSL encryption, but outcomes are always uncertain.
Online betting or casino gaming can become addictive. fui9 is fully aware of this risk, which is why tools such as deposit limits, self-exclusion, and time-out are always available on our platform. Using them is not a sign of weakness — it is a sign of awareness.
Minor Protection
Keep children and teenagers safe
If anyone under 18 or 20 years of age lives in your household, block access to online gaming sites from their devices or accounts. Enable parental controls on computers and mobile phones used at home.
Never share your fui9 account password with other members of your household. Avoid saving passwords in the browser if children use the same device.
If you suspect that a minor has used your account, notify the support team immediately. fui9 takes prompt action in such cases.
Play with awareness,
enjoy fui9
Browse our game categories or read the FAQ for any questions.